Associate Knowledge Management Specialist
Job DescriptionJob DescriptionEnsures efficient organizational performance by assisting in gathering, sharing and storing information.
Assists in the analysis of business processes and gathering of information across an organization to determine the most effective platforms for sharing and storing knowledge.
Provides support in the collection and integration of information, data, and content from departments and functions within the organization.
Helps record and digitize information and ensure that it is stored safely and is secured through encryption or an antivirus.
Assists in producing reports and business intelligence for improving processes, products, or services.
Helps in the provision of education and training to end users on front end knowledge management system and reports.
Assists in providing content updates on knowledge management portals or sites.
Job ResponsibilityWork assignments are straightforward and of moderate complexityoWith direct guidance, responsible for working on basic assignmentsoFollows standard policies, techniques and practicesoExercises judgement within defined procedures and practices to determine appropriate action.
Delivers information and collaborates on problems/issues within defined parametersoUnderstands professional concepts/standards of own work area, regulations, strategies and operating standardsoMakes decisions regarding own work, approach, and prioritiesoDecisions are made within documented parameters and instruction around professional guidelines and compliance requirementsoSeeks new assignments to learn and developoRegularly contributes useful ideas for own work area/team within defined parametersoFollows direction.
Work is closely managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretationoTypically receives detailed instructions on work, approach and prioritiesoWork approach may be reviewed by more senior team members, lead and/or managementoMajority of contact is within own function or area and may be customer service orientedoEnsures efficient organizational performance by assisting in gathering, sharing, and storing information.
oAssists in the analysis of business processes and gathering of information across an organization to determine the most effective platforms for sharing and storing knowledge.
oProvides support in the collection and integration of information, data, and content from departments and functions within the organization.
oHelps record and digitize information and ensure that it is stored safely and is secured through encryption or an antivirus.
oAssists in producing reports and business intelligence for improving processes, products, or services.
oHelps in the provision of education and training to end users on front end knowledge management system and reports.
oAssists in providing content updates on knowledge management portals or sites.
Job Qualification Bachelor's Degree or equivalent combination of education and related experience 0-1 year's experience, required.
Microsoft Excel experience, highly preferred.
Project management experience, highly preferred.
Content creation experience, highly preferred.
Data analytics experience, highly preferred.
Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.
g.
, location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Recommended Skills Business Intelligence Business Processes Content Creation Cryptography Customer Service Data Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
Assists in the analysis of business processes and gathering of information across an organization to determine the most effective platforms for sharing and storing knowledge.
Provides support in the collection and integration of information, data, and content from departments and functions within the organization.
Helps record and digitize information and ensure that it is stored safely and is secured through encryption or an antivirus.
Assists in producing reports and business intelligence for improving processes, products, or services.
Helps in the provision of education and training to end users on front end knowledge management system and reports.
Assists in providing content updates on knowledge management portals or sites.
Job ResponsibilityWork assignments are straightforward and of moderate complexityoWith direct guidance, responsible for working on basic assignmentsoFollows standard policies, techniques and practicesoExercises judgement within defined procedures and practices to determine appropriate action.
Delivers information and collaborates on problems/issues within defined parametersoUnderstands professional concepts/standards of own work area, regulations, strategies and operating standardsoMakes decisions regarding own work, approach, and prioritiesoDecisions are made within documented parameters and instruction around professional guidelines and compliance requirementsoSeeks new assignments to learn and developoRegularly contributes useful ideas for own work area/team within defined parametersoFollows direction.
Work is closely managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretationoTypically receives detailed instructions on work, approach and prioritiesoWork approach may be reviewed by more senior team members, lead and/or managementoMajority of contact is within own function or area and may be customer service orientedoEnsures efficient organizational performance by assisting in gathering, sharing, and storing information.
oAssists in the analysis of business processes and gathering of information across an organization to determine the most effective platforms for sharing and storing knowledge.
oProvides support in the collection and integration of information, data, and content from departments and functions within the organization.
oHelps record and digitize information and ensure that it is stored safely and is secured through encryption or an antivirus.
oAssists in producing reports and business intelligence for improving processes, products, or services.
oHelps in the provision of education and training to end users on front end knowledge management system and reports.
oAssists in providing content updates on knowledge management portals or sites.
Job Qualification Bachelor's Degree or equivalent combination of education and related experience 0-1 year's experience, required.
Microsoft Excel experience, highly preferred.
Project management experience, highly preferred.
Content creation experience, highly preferred.
Data analytics experience, highly preferred.
Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.
g.
, location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Recommended Skills Business Intelligence Business Processes Content Creation Cryptography Customer Service Data Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
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